Delivery & Payment Information
Instant Delivery
Digital Product Delivery
1. Purchase Completion
Immediate processing through PayPal's secure system
2. License Delivery
Instant email delivery upon payment verification
3. Activation
Microsoft activation guide included with each purchase
Note: License delivery is immediate and irreversible - verify email accuracy
Accepted Payment Methods
- PayPal account or guest checkout available
- All major credit/debit cards accepted through PayPal
- 3D Secure authentication for card payments
- PayPal's Buyer Protection applies to all transactions
Secure Checkout: We never see or store your financial details - all payments are processed directly by PayPal's secure system.
Payment Security
PayPal Protection
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- Purchase protection included
- 24/7 transaction monitoring
Trust Badges
Refund Policy
Eligible Cases
- Undelivered license keys
- Invalid/non-working keys
- Duplicate purchases
Process
- Submit request within 14 days
- Provide purchase confirmation
- Refunds processed via PayPal
Note: Activated licenses cannot be refunded per Microsoft's policy
Common Questions
Q: Can I pay without a PayPal account?
Yes! Choose "Pay with Debit/Credit Card" at PayPal checkout to process payment without creating an account.
Q: Payment declined by PayPal
Possible solutions:
1. Check card expiration date/CVV
2. Contact your bank for authorization
3. Try alternative payment method
4. Contact PayPal support
Payment Support
Store Support
support@bigkey.orgPayPal Support
Contact PayPalFor payment issues, contact PayPal first for fastest resolution
Important: All payments are processed through PayPal - we never handle or store your financial information directly.
Last Updated: March 13, 2025