Welcome to Digital Keys Store

Your one-stop shop for software solutions

Privacy Policy for BigKey

This Privacy Policy governs the manner in which BigKey collects, uses, maintains, and discloses information collected from users ("User" or "you") of the BigKeywebsite ("Site"). This policy applies to the Site and all products/services offered by BigKey, including digital software licenses.

Digital Products Notice: We act as authorized resellers of Microsoft products. Final license activation is subject to Microsoft's terms and privacy policy.

Information We Collect

How We Use Your Information

Core Uses

  • Process transactions and deliver licenses
  • Customer support and account management
  • Fraud prevention and security monitoring
  • Legal compliance and tax obligations

Analytical/Marketing Uses

  • Website optimization
  • Product recommendations
  • Email marketing (with consent)
  • Advertising performance tracking

Data Sharing & Third Parties

Essential Services

  • Payment Processors: Stripe, PayPal
    (We do not store payment card information)
  • License Validation: Microsoft Activation Servers
  • Hosting Provider: Vercel/Netlify

Analytics & Marketing

  • Google Analytics (traffic analysis)
  • Meta Pixel (advertising tracking)
  • Mailchimp (email marketing)

Third-party services have their own privacy policies available on their websites.

Data Protection Measures

Encryption

TLS 1.2+ for all data transfers

Access Control

Role-based access management

Audits

Quarterly security assessments

Your Rights

Data Retention

Data TypeRetention Period
Purchase Records7 years (tax compliance)
User AccountsUntil deletion request
Marketing Data2 years from last interaction

International Data Transfers

Data may be transferred to and processed in countries outside your residence. We ensure:

  • EU-US Data Privacy Framework compliance
  • Standard Contractual Clauses (SCCs) where applicable
  • Third-party vendors with adequate safeguards

Children's Privacy

We do not knowingly collect information from children under 16. Microsoft products may have different age requirements per theirtrust center.

Contact Us

Data Controller: BigKey

Address: 78 Borough High St, London SE1 1LL, UK

Email: support@bigkey.org

Phone: +447453625118

Policy Changes

We may update this policy periodically. Material changes will be notified via email 30 days prior to taking effect. Continued use constitutes agreement to revised terms.

Effective Date: March 13, 2025